Honest Reliable Concord Water Heater Service
Over 1.2 Million Water Heaters Serviced & Counting, Since 1968
Celebrating Over 57 Years in Business 1968-2025
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5 Star Customer Rated
500,000+ Satisfied Customers
Expert Customer Service 24/7/365
Licensed & Insured, Since 1968
Residential, Commercial, Tankless
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Water Heaters Only, Inc Concord
Water Heaters Only, Inc specializes in Concord water heater repairs and installations. Our services include Concord tankless water heater installations, high efficiency water heaters, gas and electric water heater replacements and repairs.
Water Heaters Only, Inc Concord provides quick same day service, we never charge extra for evening or weekend service and our phones are answered by a live water heater expert 24 hours a day, 7 days a week, 365 days a year. We understand that when a water heater leaks it needs to be addressed quickly with expertise and not have an exorbitant cost.
By specializing in water heaters, we are able to keep our pricing low and provide quick same day water heater service. Our technicians at Water Heaters Only, Inc. Concord are factory trained on the latest product changes and code requirements. Since we have been specializing in water heaters for over 57 years, including both high efficiency and tankless water heaters, we offer a expert installation and variety of products to meet our customers hot water needs. If you have a hot water heater that isn’t working call 24 hours a day 7 days a week and speak with an experienced water heater repair plumber (925) 255-1930.
Find out why we have over 500,000 satisfied customers since 1968 – read our reviews and learn for your self why our customers rate our service 5 stars on Google, Yelp and Angie’s List.
Our Services Include
Concord Water Heater Replacement
Concord Tankless Water Heaters
Concord Water Heater Repair
Gas Water Heater Installation
Electric Water Heater Installation
Why Choose Water Heaters Only, Inc.
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Over 500,000 Satisfied Customers Since 1968 – Read Our Amazing 5 Star Reviews
Our water heater stopped working at night, so I contacted Water Heaters Only and scheduled an appointment for the next day. The technician on the phone was excellent—answered all my questions, explained the timeline, and gave an estimate of the costs. The next day, Lucas Pedro arrived on time, walked me through the process, costs, and timeline, and replaced the unit within a few hours. He did an amazing job, answered all my questions, and provided his contact number in case we needed anything further.
I highly recommend Water Heaters Only!
I highly recommend Water Heaters Only!
Great service by a vey knowledgeable and courteous technician. Five stars and full marks.
Well, Wesley did it again. Excellent service. He tracked down the problem, which was not of his making, and remedied the small gas leak in the pilot light line. It apparently occurred in transit or during manufacturing. What price peace of mind. Job well, done.
Thank you,
Bruce & Wendi Rank
Thank you,
Bruce & Wendi Rank
I could not be happier. Your technician, Wesley Cramer, arrived on time, removed our old defunct water heater and installed our new American Standard, 50 gal., water heater. The work he performed was excellent. He did a neat, clean install and even improved on some aspect of the old installation and cleanup some of the connections. He left the work site cleaner than it was when he arrived. The price, although not cheap, was competitive. He was in and out in a little over two hours. He even insulated the hot water lines which I did not expect. I don't know what you pay Wesley but he deserves a raise.
Wesley Cramer was an excellent Technician. He was very thorough and professional and he did an outstanding job on our tankless water heater installation. I would highly recommend him and Water Heaters Only.
Terrific job by Lucas. Very professional and competent technician. The company stands behind their work and has excellent follow up.
The service provided by Water Heaters Only was excellent. Within a half hour from our initial service request, Lucas called to confirm he was on his way to inspect our non-functional water heater. He provided the price to repair and price to replace. We decided to replace it considering its age, which was professionally installed within a couple hours that same day. Very satisfied.
Lucas was great! Replaced our water heater in record time and did a great job. Very professional and personable.
First let me say that from the moment my call was answered I found everyone helpful and knowledgeable. Our technician, Lucas was fantastic and answered all of my questions. He replaced my old hot water heater with a new one efficiently even with all of our clutter around him. I can’t rate the service I received high enough. I’d give 10 stars if that were an option.
Sean and the team at Water Heaters Only were extremely prompt and courteous for our weekend request.
5/5 would use them again
5/5 would use them again
Waking up to a colder than normal shower and then finding water leaking from the water heater in the garage is not how I planned my day. Luckily it was just a call away for Luis to turn up and sort out a new water heater. The job did have some installation challenges but Luis managed to overcome them and made me a happy customer. I appreciate the quick response!
Sean was very professional and explained everything clearly. Thank you for doing a great job!
Great work. Efficient and very clean. Everything is up to code. Nice technician.
Lucas was great! Showed up quickly, did a great install! Very fast and reliable! Thank you.
Great response time from Water Heaters Only all the way from the initial call and answering the questions to scheduling the work. They scheduled the inspection for the same day. Wesley came and gave the options for the new heater and he was professional and knowledgeable and answered all my questions and got the new water heater installed in no time. Thanks again for the on-time completion and professionalism and I would definitely recommend them.
My water heater died. They were able to come the same day an replace it. Took only a few hours from first call to install completion.
When my water heater stopped producing hot water, I needed an evaluation quickly. Water Heaters Only sent technician Louis out the same morning. Louis gave me a detailed short list of my probable issues and cost estimates for those scenarios. Given my heater was 9+ years old I chose to have a new one installed. Louis did an excellent job dismantling the old unit and installing the new one including new plumbing and valves where needed.
The price was fair and I feel very confident with the quality of his work.
The price was fair and I feel very confident with the quality of his work.
My water heater stopped working. I spoke with Alex over the phone, who was polite and up front about their pricing. He said Luis was available and he responded quickly. Luis was great. He was personable and handled the repair deftly. I would definitely use their services again.
Lucas was great, glad to get hot water back quickly! Explained everything and answered all my questions!
Luis was our technician, he was absolutely amazing! He worked quick and efficiently. He called to arrange a good time and showed up when he said he would. Super respectful and he was pretty funny too!
Our Tech was super knowledgeable and helpful. I highly recommend this company.
Sean Lee did a wonderful job replacing my leaky water heater. He left the job cleaner than what it looked like before. Sean explained everything in detail on the emergency switches on new water heater, he vacuumed the utility closet and put a drop off cloth on my carpet to make sure everything stayed cleaned. The job was done quickly with care and was less price than the quote on the phone. Highly recommend. The dispatcher was also very pleasant to work with and I got an appt the very next morning.
Wesley was very helpful, knowledgeable, friendly, and did an excellent job of installing our new water heater!
John came to install the water heater. He was thorough and explain the process well. He is very knowledgeable and was very helpful. Great job!
Lucas did an absolutely wonderful job and we could not have asked for a better experience...
Water Heaters Only is an outstanding organization to work with. I highly recommend their services. Woke up one morning to no hot water. After pilot reigniting failed, I called around for a local company and Water Heaters Only was the first to actually pick up the call rather than me having to leave a message. Was told my 13 year old heater likely needed to be replaced simply due to its age which made sense given the lifespan of the previous water heater. Was booked for an afternoon appointment but was notified soon after that Sean my assigned technician could arrive later in AM. Sean arrived and assessed my situation. Actually complimented the previous installation work and said as a result I would save money as no additional upgrades would be necessary. My final cost was less than the original range given me over the phone. I really appreciated Sean’s candor and the savings. By noon Sean had finished installing my new water heater. Very professional. Great experience all around. Again, highly recommend Water Heaters Only.
My technician Lucas was efficient, friendly, and knowledgeable. He had my water heater up and running before I knew it.
So glad I called Water Heater Only!!!
So glad I called Water Heater Only!!!
The company had such a great response time and each individual I worked with from Alex at intake to Lucas with the install were so professional and wonderful to work with! I’m extremely happy with what Lucas has done with the new install and for my home. I highly recommend their services!
Excellent service!!!… Lucas Prado arrives on time and after checking our leaking water heater, he gave us a clearly/detailed explanation of the problem and solutions. Lucas knowledge and work ethic are exceptional. A+++++
My technician Lucas came out and installed a new water heater. He was quick and efficient and did a great job. Highly recommend!!
Fantastic job! Came on Sunday after Thanksgiving! That’s customer service! Arrived on time. Great product! Super helpful. Use this company!!
We are very please with Wesley's work! He was the technician who helped us replace our broken water heater. He answered all of our questions professionally, talked through the detail of the installation, and completed the installation within 3 hours!
Water Heaters Only replaced our old tank water heater with a tankless. Wesley and Lucas were the techs who performed the job. The work was completed in about 3-4 hours. They did a great job with the installation and cleaned the space up afterwards! Now getting plenty of hot water.
Update: We wanted to get an external pump for recirculating hot water. Wesley returned and completed the pump installation and testing in a couple of hours. Great Job!
Update: We wanted to get an external pump for recirculating hot water. Wesley returned and completed the pump installation and testing in a couple of hours. Great Job!
I was so pleased with Lucas at water heaters only, he didn’t stop until he got my hot water heater fixed, I really appreciate you Lucas thank you so much.
Lucas Prado did a fantastic job. He talked through all the details of the installation and gave me a nice debrief afterwards. Great professional service.
Same day service great job replacing leaking water heater. Very well satisfied!
Lucas was awesome! Total professional that came over on short notice and did a full install in no time. I would totally recommend working with Lucas for any hot water heater problems. 100% satisfied.
My hot water heater decided it was “done” on a holiday. I phoned in the afternoon and was able to get a replacement the following morning. Wesley, our service technician, was kind, efficient, and informative. We very much appreciate the great service and highly recommend.
Luis did a fantastic job, and he is always willing to go the extra mile!
Highly recommend Water Heaters Only (and especially Lucas, our installer)! Responded quickly, Lucas was on time and the price was right to replace a water heater - no muss, no fuss. Would definitely use again!
Luis did a great job, showed up early, and was a professional. I will recommend him and Water Heaters Only Inc to all my neighbors.
Lucas was the technician that came out to replace my water heater. He was amazing!!! Completely redid everything as the water heater he replaced was 30 years old so needless to say nothing was up to code other than the straps. My water heater closet is not all that accessible but he somehow removed the old one and installed the new one without any assistance. He is superman in my humble opinion and I am grateful to he and Dave who I spoke with initially for the speedy service and wonderful job. I would highly recommend Water Heaters Only -- they are amazing.
Wesley was exceptionally courteous and showed a high level of professionalism. Would definitely recommend to all of my friends and family. We really appreciated the high quality of service Wesley provided!
Lucas did a great job explaining and installing a new water! Highly recommended, great work!!
I had the pleasure of working with Wesley for the installation of my new water heater, and I couldn’t be more satisfied, from start to finish, the experience was smooth and professional.
Lucas was fantastic and super courteous. The process was smooth from start to finish. Mega-happy with the results. Now we have hot water again. Thanks!
Thank you, Water Heaters Only, and technician Wesley for your professional, honest, thorough, and friendly same day service to replace my water heater after it leaked flooding my garage. Wesley demonstrated that he is not only knowledgeable, but dedicated to being a highly skilled technician, not rushing through or half-@sing his work. The price was at the upper end of the estimate range I was expecting, but the quality of service and product installed was worth the price. I would recommend them.
Wesley did a fantastic job installing the new water heater at my daughter and son in laws. He explained everything about the hot water heater and did an excellent job cleaning up. Super great guy!
Called Water Eaters Only and they promptly arrange for a technician to come out and provide and estimate. Technician Lucas responded and he not only provided an estimate was able to install a new water heater within two hours. His workmanship, customer service skills are excellent and would recommend to others.
I had an outstanding experience with Lucas from Water Heaters Only. He arrived right on time and was incredibly knowledgeable about the entire process and the products they offer.
What I appreciated most was that he didn’t try to oversell me on anything, which made me feel very comfortable throughout the process.
Lucas took the time to explain everything clearly, making sure I understood my options without any pressure. I am extremely satisfied with the service and would absolutely use Water Heaters Only again for any future projects. Highly recommended!
What I appreciated most was that he didn’t try to oversell me on anything, which made me feel very comfortable throughout the process.
Lucas took the time to explain everything clearly, making sure I understood my options without any pressure. I am extremely satisfied with the service and would absolutely use Water Heaters Only again for any future projects. Highly recommended!
My hot water heater broke on a Friday afternoon. I called Water Heaters Only around 1:30 and they told me they would have a technician out between 3 and 6 that same day. Lucas called around 2:15 saying he was 30 minutes out, arrived and installed a new hot water heater by 4:30 that day. Absolutely amazing service. The technician, Lucas, was friendly, helpful and did a great job!
Second time we have used Water Heaters Only. They installed our water heater 19 years ago. Today it started leaking. The technician, Lucas, called and arrived on time. He was very professional and answered all our questions, plus many more. He was patient, and attention to detail. Additionally, he was respectful of our property. Hopefully the new water heater will last as long as the old one!!
Wesley did a great job installing our new water heater. He was courteous, knowledgeable, and efficient. We are thrilled.
Lucas and Chris did a job, very profesional, very knowledgeable, open for any questions.
I had a 16 year old water heater that finally decided to give out. I had a very pleasant experience talking to Water Heaters Only technician, Wesley. Wesley was super kind and professional. He wasn’t pushing me to buy anything I didn’t need, and explained everything in simple term. He completed the job quickly and super clean. Took a chance by going with this company and I’m glad I did. Will definitely be recommending this company! Thank you Wesley for your work!
Lucas did a great job replacing our water heater. It stopped working while we were out of town. We discovered the problem late on Saturday. Lucas performed the replacement on Sunday morning. Thank you.
Lucas was great!! On time, very efficient and very pleasant. Great service. Called at 9:30 AM on Saturday and had a new water heater by 12:30!
It was time to replace our 20-year-old water heater when it began to act up—over the weekend, of course. Called Water Heaters Only on Saturday afternoon and they had technician Lucas here by Sunday mid morning! The job was completed in two hours, and Lucas was fast, clean, efficient and knowledgeable. At this point, I would definitely recommend their service, and Lucas in particular. I am extremely happy with the prompt service.
Luis R put in my new water heater yesterday(in 109 degree heat), and did a great job. He was professional and answered all my questions. I could not be happier with the service and work.
Luis was GREAT! Couldn't of had a better Tech. Once he started the replacement he didn't stop. Did the job in 3 hours and in 95* degree temperature on the back porch. Would recommend this. Company and installer to everyone.
I am very pleased with the service provided by Lucas of Water Heater Only. He arrived promptly and had the new water heater installed in less than two hours. He was very courteous and answered all my questions.
Amazing service & speed! Wow, this was my first time having to replace a water heater, and I have to say I was VERY impressed! First, I was referred by my sister which was already a good sign. I called at 9:30pm (when I discovered my WH broke) on a Friday night and spoke to a live person (Cyrus), who set me up with a cost estimate and a time window for the very next morning to have my unit replaced! As promised, a very nice tech (Wesley) called me in the morning to say he was on his way, and behold...I had a new water heater installed by 11:30am!! Wesley was incredibly efficient, and what I liked best was his pride and praise that he had for his company. He expressed that it was a great company to work for, they care about everyone, and they treat their employees very well. As a consumer, it made me feel even better about my choice to hire Water Heaters Only. Thank you so much for the GREAT service!
This was the second time in 12+ years that I have used Water Heaters Only. Wesley the technician was prompt and professional. He left the area clean and was very efficient.
Water Heaters only provided fast and excellent service. The technician, Lucas was excellent!
I'd highly recommend working with Water Heaters, Only Inc. Lucas, our Technician, was very informative and consultative in guiding us to the right decision for our next water heater. Great service, and fast installation!
Had a new water heater put in by Lucas of water heaters only. He was curteous, and effedcient. Did a good job.
Luis R. did an amazing job on my water heater replacement today! Completely professional with the finest attention to detail. Highly, highly recommend him and this company! For nine years, I've been dealing with an outdated leaky water heater which caused my PG&E bill to come in at nearly $500 every month and caused me to take one-minute showers. Those days are done.
Water Heater went out on Friday night. Was advised by a friend to contact a company that ONLY does Water Heaters, as opposed to a plumber. A live person answered the phone Friday at 7pm, and we scheduled for a replacement water heater for Saturday. It was complete by 3pm Saturday. Lucas our tech was knowledgeable, thorough and cleaned up the job site.
Lucas did a fabulous job would not hesitate to use water heaters only and Lucas again
Water heaters only sent Lucas their technician out to my residence to replace my water heater. He did an outstanding job very clean work very knowledgeable would not hesitate to use him in the future. Lucas was a great technician
Fantastic experience and would recommend. Sent their technician, Lucas, to our house for an emergency water heater replacement on a Saturday. Arrived promptly, very professional and polite, and replaced the equipment properly and quickly. Very happy so far with the work.
Called at 8:00am to get help for a leaking water heater. Paul asked questions and determined I would need a new one. Although I was promised the Noon to 4:30 window, I had Wesley on-site and starting work by 11:30am. Wesley was personable and professional, and worked steadily to get the job done, with a couple of improvements over the old set-up, in a couple of hours. Very pleased with the work!!
Lucas was great. Arrived promptly and did a very clean install of our replacement water heater. Addressed all of my questions.
My 15 year old water heater tank finally broke down & started leaking when I turned it back on after being gone on vacation for weeks. I searched on google for water heater service companies and found Water Heaters Only, Inc. Because of its excellent reviews from customers, I didn't hesitate to call around 9 PM and spoke to CJ who was very helpful in setting up an appointment with the technician. The service technician, Mack, showed up at 10:30 AM to check the broken water heater. Mack was very professional and explained what was going to be done and the job estimate. It took about 2.5 hours to complete the project. Mack did an excellent job replacing my water heater with a new Bradford White unit. The new unit was all set and ready to go. My new water heater seems to be working much more efficiently than my previous one when I had it new. It emits a humming sound when it's heating up the water but not loud and heats up the water fairly quickly. I am happy overall with the service, purchase, and unit installation from Water Heaters Only, Inc. Will do business again with them anytime and in the future.
Water heaters only is always at least next day available which is great. So far at all of our appointments, they have arrived in the beginning of the 4 hour window which is definitely unexpected these days but very caring of customers time. Every technician we've dealt with has been very helpful. LUIS was our very enthusiastic technician this time. He gave us our estimate and came on his day off just to do our water heater. That's a sign of somebody who likes doing their job. He was fast and efficient. He gave us advice on keeping the area around the water heater ventilated and free of dust and lint. So glad to have hot water back without worrying about when its going to go out! Thanks!
My technician, Luis R. was fantastic!! He had several challenges to overcome including a second floor water heater in a small closet that was surrounded by a heating system. He did an amazing job! Highly recommend.
We called at 10:30pm on a Wednesday night and they answered the phone! Two days of cold showers provides incentive for sure. We got a call from Luis at 7:30am Thursday morning to arrange the service call at our home in Vacaville. Luis did a marvelous job, excellent craftsmanship and he’s a heckuva nice guy too. Highly recommend Luis and the company!
Our technician Lucas showed up on time, was a total professional, got the job done quickly and cleanly, and helped make what should have been a stressful, angering situation a total breeze. Thanks!
EDIT: I forgot to mention the person I called in my review. I want to say his name was Ian - sorry I can't remember. Again, total professional - took the call, reassured me that the things I was describing ("My water heater exploded and there's water everywhere!") was a totally normal thing, described the entire process of how the fix would go, asked a few brief and vital questions about our existing water heater (capacity, age, etc.), then gave me an accurate quote right on the spot. He said someone would be out between 1 and 4 and, sure enough. Lucas popped up right about 1.
So, yeah, five stars all around. This should have sucked WAY more than it did, but this team really helped mitigate that.
EDIT: I forgot to mention the person I called in my review. I want to say his name was Ian - sorry I can't remember. Again, total professional - took the call, reassured me that the things I was describing ("My water heater exploded and there's water everywhere!") was a totally normal thing, described the entire process of how the fix would go, asked a few brief and vital questions about our existing water heater (capacity, age, etc.), then gave me an accurate quote right on the spot. He said someone would be out between 1 and 4 and, sure enough. Lucas popped up right about 1.
So, yeah, five stars all around. This should have sucked WAY more than it did, but this team really helped mitigate that.
Installer, Lucas, was excellent. Very competent and professional. He was knowledgeable about answering my questions and anticipating my concerns.
Thank you Water Heaters Only, and especially Lucas, for flawlessly replacing our failing hot water tank. Scheduling was incredibly fast-time from initial telephone call to final installation was 4.5 hours!! Lucas was exceptional, fast, talented, courteous and informative. We are so happy with our new Bradford 50 gallon tank and will be sure to use Water Heaters only whenever a need arises!
Excellent and fast service over a holiday weekend. Lucas was knowledgeable and quick
We had a great experience today with the installation of the new water heater. Lucas was on time, very polite, and answered all of our questions. We would definitely recommend Water Heaters Only.
Prompt. Friendly. Courteous. Thorough.
Definitely appreciated the experience from the initial phone call & the clear communication with Wesley C from Water Heaters Only. I will 1000% be recommending their services.
Definitely appreciated the experience from the initial phone call & the clear communication with Wesley C from Water Heaters Only. I will 1000% be recommending their services.
Waterheaters responded quickly to a broken water heater and sent out a technician to replace the unit the next day. The technician Lucas was efficient and did a nice job with the replacement.
Noticed my water heater was leaking at 10 am on a Saturday. Called Water Heaters Only based on Yelp reviews and they did not disappoint. Welsey arrived two hours later and I had a new hot water heater completely installed within two more hours. Wesley knows his business and was very professional, neat, efficient and walked me through everything I needed to know going forward. Would definitely recommend this company.
Water heaters only saved the day in so many ways! Professional, quick, knowledgeable and they sincerely care!
When you’re out of hot water and a water heater decides it’s done, you generally need a replacement pretty quickly! I can’t thank enough the staff that helped us to do that! Especially in very cold weather cold showers are always a very hard thing to experience! A huge thanks and shout out to Wesley our technician for going beyond the call of duty to save the day! He is a Superman without his cape! All of the employees helped us from scheduling to installation! If there were 6 and beyond ⭐️ stars that indeed is what I’d give them! Thank you water heaters only!! We can’t thank you enough!
When you’re out of hot water and a water heater decides it’s done, you generally need a replacement pretty quickly! I can’t thank enough the staff that helped us to do that! Especially in very cold weather cold showers are always a very hard thing to experience! A huge thanks and shout out to Wesley our technician for going beyond the call of duty to save the day! He is a Superman without his cape! All of the employees helped us from scheduling to installation! If there were 6 and beyond ⭐️ stars that indeed is what I’d give them! Thank you water heaters only!! We can’t thank you enough!
Really great company. Came out same day for an emergency. Lucas replaced our unit and replaced some fittings that he noticed were corroded. Would use them again.
Being a long time DIY’er (I’m 70) I sometimes struggle with deciding which job to take on myself but because of the weight and limited work space I decided to hire someone to replace my water heater. What a great experience with Water Heaters Only and their technician Wesley. I was given a quote estimate over the phone and the job was within that initial estimate. Wesley was a pleasure to work with and explained what he was doing as the job went on. He suggested a location modification that gave me more room around the water heater which was very much appreciated. The job site was thoroughly cleaned before he left. I would recommend Wesley and Water Heaters Only for your repair or installation.
Lucas was the technician who helped us fix our broken water heater. He was very polite and extremely helpful to work with while fully demonstrating his professionalism. He installed the new water heater extremely efficiently and looked for areas to improve on regarding the previous install. We were very fortunate to have Lucas as our technician as he displayed costumer focus and support. Also, he was incredibly helpful with dealing with financial institution including Paul. Thank you Lucas for your kind assistance. Happy New Year to you man 🙏
Our water heater quit on December 29th! We called at 11:30am, had a new Bradford installed by 4PM! Amazing! Lucas called to let me know when he would be and was right on time and did a great job with courteous and professional service! Thank you!
Lucas, our installation technician, was great. He got it done answered all of our questions. I highly recommend him to any customer.
We discovered the water heater leaking Saturday afternoon two days before Xmas. Called Water Heaters Only hoping they could send someone out on a weekend before the Holiday. Laura answered on the second ring and said they could send someone out within 2 hours. A half hour later the technician, Wesley called to say he’d be there in 20 minutes! He was extremely courteous and friendly. He had everything needed to replace the water heater and completed the job in a few hours. He was very neat and efficient and made sure everything worked properly. He removed the old heater and made sure everything was cleaned up. I couldn’t be happier with the whole experience. Thank you WHO and Wesley for the quick response and great work.
Wesley our technician did an excellent job. He showed up at our house promptly at 8:00 am and went through the task in hand in great details. After the installation, walked me through the specifics of our new water heater and the do's to maintain it moving forward.
Minus 1 star for 2 errors. Heater stopped working on a Saturday. Called at 7pm and was able to set up appointment for Sunday. Needed a special heater called Power Vent. Person on phone said they had it in stock and was going to make sure they bring it with them on Sunday. Sunday came and there was miscommunication and had to reschedule for Monday because they didn't have heater w them. Spoke w the technician about getting extended warranty and received a quote for warranty. Monday comes, technician did a wonderful job. However, realized he misquoted me on the warranty as regular heater. Paid the regular price of the extended warranty for the special heater. I worked retail before and understand this common mistake of misquoting on special items. 4 star based on knowledge, service, attitude, and willingness to work on a Sunday. Tech stated they do not do price match. I recieved a verbal quote from a different company that was $500 cheaper, but the company had some scary reviews and thought it be better to go with a more reputable company that specializes in water heaters only.
Lucas arrived at the beginning of the 4hr window which was much appreciated. He was very friendly and courteous and had the new water heater installed in no time! Lucas did an excellent job and I wouldn't hesitate to reccomend him and water heaters only to anyone needing service! All this completed on a Sunday which is fantastic!!!! Many thanks Lucas!!!!
I received a bid $ for a new water heater from Westley, good value, 5 star workmanship, very happy with the installation. I would definitely recommend this company.
The workmanship of Lucas, our technician, was first rate - a pleasure to be around people like this.
Our water heater broke in the middle of the night and we called to make an appointment around 4am. Quick to answer and they were able to come the very same day and install a new one.
Our technician, Wesley, was friendly, knowledgeable and, he answered all of our questions.
Absolutely would recommend him again to anyone.
Thank you.
Our technician, Wesley, was friendly, knowledgeable and, he answered all of our questions.
Absolutely would recommend him again to anyone.
Thank you.
Our technician Wesley was did a excellent job. Our water heater was old and flooded our garage. We called at 5am and Wesley was here at 10:30 am installing the new unit.
Wesley did a wonderful job installing our new water heater. He was professional and efficient. I highly recommend!
Terrific from start to end. WHO was able to quote me with a competitive price, were friendly on the phone and were able get out a contractor same day to replace my water heater. Highly recommended!
Great same day service. Lucas was at my house within 2 hrs of my service call. Had our job complete the same day.
Lucas did a good job! He took his time to make sure everything was properly installed. Response time was impressive after talking with Phil. I’ve dealt with this company before and will remain loyal to it. Will definitely recommend to my friends!
Wesley was great, explained everything he was doing and I felt we were in good hands!
Had my water heater go out at night, called this company cand spok with Phil, very knowledgeable and honest opinion and answers and set up an appointment for next day, between 10:00-13:00(1:00pm).
Technician Lucas called and arrived around 10:30 am, we discussed all that would take place and he began the job. Lucas is a skilled and professional plumber/ water heater tech, he greeted me by name and introduced himself and was he will be doing.
around 12:30 job complete and area very clean and no debris any place in the garage.
I am very pleased with the work and Water Heaters only.
I will recommend to my friends and family.
FMG
Technician Lucas called and arrived around 10:30 am, we discussed all that would take place and he began the job. Lucas is a skilled and professional plumber/ water heater tech, he greeted me by name and introduced himself and was he will be doing.
around 12:30 job complete and area very clean and no debris any place in the garage.
I am very pleased with the work and Water Heaters only.
I will recommend to my friends and family.
FMG
It was a big project; removing existing water heater and platform, then re-plumbing and re-venting for new tankless water heater.
Wesley, Loni and Luis did an outstanding job. Professional and courteous all along the way. Clean install and to code.
Highly recommend Water Heaters Only.
Wesley, Loni and Luis did an outstanding job. Professional and courteous all along the way. Clean install and to code.
Highly recommend Water Heaters Only.
I had an excellent experience with this company on a water heater replacement from the initial call (Cyrus) to the technician (Wesley) that came out to perform the installation. I'm a DIYer who likes to learn from experts when they come out and Wesley was great at giving feedback on the process and answering my questions. They use Bradford White water heaters which is USA made, a plus for me. The result was a nice neat installation.
Water Heaters Only are Amazing. They worked quickly and were Excellent. Would give them more than 5 stars if possible. Our technician was Wesley and he was punctual, professional, knowledgeable and did an exceptional job! He went above and beyond for us and we are so appreciative of his hard work! Especially in this heat and working in our sauna of a garage. Thank you so much for saving the day and fixing our hot water heater! Would Definitely use Water heaters Only again and refer all our family and friends.
Called Water Heaters Only late afternoon with a leaking water heater. They sent someone the next morning. Lucas, who installed our new water heater, was great! He was very communicative, professional, pleasant and knowledgeable. Single handedly, he brought the old water heater down our curving, narrow stairway, which was an amazing feat in itself. We are confident this new water heater will last a long time. Thanks Lucas!
My father’s water heater was about 20 years old and began to make a lot of noises, so we decided to have it replaced. Water heaters only were professional and knowledgeable over the phone, and were able to come the very next day to install a high quality brand water heater. I had spoken to several different companies, and all the price range estimates were in the same ballpark. The technician came on time, was friendly, professional, and efficient. The whole process was smooth and we are very satisfied with the craftsmanship and professional demeanor maintained by the technician and receptionist. I would recommend this company to friends and family.
I am very pleased with the service and knowledge of the work performed by my technician Lucas and the customer service you received when calling in to schedule the appointment. It is nice to know that there are still businesses out there that care about customer service and a job well done. I highly recommend this company after my experience.
Wesley arrived at the earlier part of the appointment window, which was greatly appreciated as it was already later in the day. He was very professional and personable. The completed the work in the amount of time he quoted and was a pleasure to speak with while he worked. Would definitely recommend him as a tech to anyone needing work done.
Water Heaters only and Wesley (installer) were fantastic! My water heater ruptured at 12:30 AM, was able to call 24 hour line for support in shutting it all off, made appt for 8 AM next morning. Wesley was on time, efficient and done in a few hours!
Wesley was very professional and knowledgeable. He made every thing easy to understand and had an attitude that said don’t worry. That was a comforting feeling knowing the renters had small children and that they would have hot water on a Friday night for their usual activities. I would highly recommend your service to anyone in need of replacing their water heater.
We called Water Heaters Only for an emergency water heater installation after my parent’s water heater completely failed. The company gave us a repair window and told us we would be the Technician Lucas first appointment. Lucas showed up on time and got right to work. He did a good job explaining all the costs involved. Lucas made quick work at removing the old water heater and installed the new Bradford and White water heater with all updated lines and valves. The entire job took approximately 1 hour. Lucas tested and insured the water heater and water into the house was working and cleaned up and removed the old water heater. The experience was very positive and efficient, thanks to Lucas and Water Heaters Only.
Wesley was amazing! We were definitely impressed with the care he took to replace and install a new water heater. He began on time and kept us in-the-loop throughout the entire process. He was also very kind and showed us how the heater worked/ and how to use in case we wanted to modify any settings. He also made extra sure that everything was running fine before leaving. Seamless process overall and would definitely recommend!
Really enjoyed the service provided by Water Heaters Only. Lucas (the technician) communicated early and often. The replacement was seamless, and you could see the quality in the install. I have used Water Heaters Only twice now and are extremely satisfied with their workmanship. Highly recommend!
Our technician was Lucas. He came right on time and did a great job of removing the old water heater and installing the new one. He was able to answer all my questions. Lucas was very professional.
Lucas and his trainee, Wesley, did a great job on a Saturday installation for my water heater that died the day before! The office was helpful and responsive and Lucas and Wesley were both personable, informative and prompt. Good job!
Lucas did a great job replacing our 23 year old water heater with a new one. He went above and beyond and fixed the door covering it to make sure it was safe until we get another door installed.
Great service Lucas was a real craftsman on my water heater installation I'm retired for 20 years and worked at this type of work for 40 years Lucas is the best. I Highly Recommend. A+A+A+
Super happy with Water Heaters Only. Called yesterday and customer service was professional and prompt - went thru out scenario, discussed options, set up appt for today Lucas came out to install a new water heater - knowledgeable, professional, very nice and efficient. Would definitely recommend this company.
Lucas arrived as promised and was very courteous and professional. Very pleased with the new water heater. Hope it lasts longer than my old one.
Lucas arrived almost immediately in my time of emergency! He was courteous, professional, hard-working and knowledgeable. He informed me that the brand of water heaters they install are best of class and can only be purchased commercially. Tonight, my water is restored and hot! Thank you!
We called waterheatersonly and they were very responsive. Their installation person Lucas called immediately. He came in 30 mins and took away the old water heater and installed a new one. Fantastic job !!!!! I will recommend this company to any one who wants to get their water heater replaced.
Water heater was fixed by Lucas. Nice and easy interactions! Will continue to support business in the future!
My water heater was replaced by Doniel. What a great guy. Knowledgeable, friendly and smart!! The job was completed in about 2 hours. Extremely happy.😊
Doniel Nunn provided us excellent service this morning. He called about 20 minutes prior to arrival and was very professional and thorough. We have hot water! We will be happy to recommend Doniel and your company to friends.
Our water heater gave out late on a Friday night. I called Water Heaters Only at 5:30am Saturday and their tech Lucas arrived early that afternoon. He was friendly and knowledgeable and in no time we had a brand new water heater installed. He left the area neat and clean and the heater has been working like a charm! I highly recommend these folks.
Woke up to a broken water heater. Called Water Heaters Only. Doniel came to our house that day and replaced the water heater quick and tidy. Overall, a great experience.
Peni Bourke installed a new hot water heater and was very professional in all ways.
Eleven years ago, we had Water Heaters Only, Inc. install a hot water heater. When the shower was not getting hot, it was a no brainer to call them again.
Eleven years ago, we had Water Heaters Only, Inc. install a hot water heater. When the shower was not getting hot, it was a no brainer to call them again.
Technician was professional and efficient. He installed the unit, got rid of the old one, and cleaned up after the job. They were responsive and came on a weekend when we’d been days without hot water waiting for a different poor plumbing service. Highly recommend them!
Mac was professional, and installed new water heater neatly and considerate of the space. Appreciate his great and clean work.
Arrived on time, diagnosed and explained the problem to me, completed the water heater replacement in less than two hours. Affable fellow. A real pro. Will recommend W.H.O. To neighbors.
Outstanding work, well done!
It was on time .
Quality outstanding.
Workmanship 5 out of 5
It was on time .
Quality outstanding.
Workmanship 5 out of 5
This is the second time I’ve had to replace my water heater in 20 years. Both times I called Water Heaters Only. They installed my last water heater in 2008, and when it stared to leak last week I immediately called Water Heaters Only. The following day they were there to take out old heater and replaced it with a great new model. Thanks again to Water Heater Only. Great company, would differently recommend this company. They’re fast, reliable and get the job done. Nothing worse than seeing a pool of water on your garage floor with no hot water. Water Heater Only came to the rescue!
Raymond Cannata
Raymond Cannata
New waterheater installation was done well and final product looks good. Doniel did a good job, thanks. Hope this new Bradford White will work as long as the old one, 21 years, though I will not bet on it. The only negative thing is $2500 price tag. I understand that it does cost that much now, I do. But, when I was setting up the appointment, I was told that to replace 50-gal unit it would cost about $2000. Oh, well, it is nicely installed and I have hot water!
Clayton, Ca 8/28/21 What a wonderful experience from the first call to schedule the replacement to a follow up call for clarity and finally the install. Each person I talked to was professional and knowledgeable. The installer, Mack was very prompt, explained all the details and was very professional and courteous to my grandkids. He worked fast and was very thorough with the installation. I will certainly recommend this company when asked. Thank you for a job well done!
Very happy with the work performed.. Would recommend to friends,family and US Veterans. 5 Stars in my book...
Happy New Year
Thanks
Happy New Year
Thanks
Oh my gosh! We needed a water heater immediately. Friends and family coming tomorrow for christmas festivities. Shock! They answered the phone...we did not need to leave a message. That came out today. Put in the heater and its wonderful. They had to re-pipe everything because of corrosion. Their verbal estimate matched the actual cost. I wish they were plumbers. I have never had such excellent expedient orofessional service. Thank you for making a potential holiday crisis into a relaxed preparing of christmas meals, festivities and guests.
Beni come to my house on time and did a great job to get the water heater replaced. Thanks ????
Daniel came to replace our water today in Martinez. He was on time, courteous and very professional, the work he performed was perfect. He gave me a lot of hints and tips for the maintenance of the device along with information on what work he had done in the 3 hours he was at our house. Thoroughly recommend this company, 5 stars.
Drew arrived on time and completed the water heater install in a short time. I would definitely recommend Water Heaters Only. Thank you.
If you need a new a new water heater, only call water heaters only. Very professional and courteous, they even moved up my appointment by two days ! Our installer, Mack is the best, having a great attitude ! Thank You... Alan...
Doniel was courteous, prompt, and installed our water heater in under his original estimated time. Excellent service. Thank you.
Very prompt, professional and pleasant service at a competitive price. Yesterday afternoon we noticed that our hot water heater was not heating up the water. We researched online and found Water Heaters Only to be best rated. Now we know why. We called them last night. After determining what we needed they explained their recommendation and made an appointment. Don came right on time this morning and now we have a new water heater. Would definitely recommend Water Heaters Only to our friends. Thanks!
There service was great! Called on a Wednesday afternoon telling them our water heater went out. After answering a few questions, they told me they could have someone come out the next day in the morning. Lucas was the installer. He showed up on time was nice and professional. He answered all of my questions. It was a great experience with this company. Pricing for services was very fair. I would recommend them.
We were having problems with the plumbing company our home warranty chose and felt like they were price gauging us, so my husband called Water heaters only at 7 pm and they showed up at our house with a new water heater at 8 am the next morning! So thankful for their quick and professional service as we were without hot water for over a week and a half! Lucas was our technician and he was very professional, thorough, and nice! He came from Tracy and we are in Discovery Bay, he was on time ready to help us! I will be recommending this company to my neighbors, family, and friends! Thank you!
Daniel Nunn was exceptional. He called ahead to make sure he knew what size heater we wanted. He arrived on time(5 min. early), gave us an estimate with excellent explanations of the options, and gave an estimate of the time he would need to install the heater. We chose what we wanted, and, despite hitting some problems with the installation, he completed within 5 min. of his original estimate. Daniel was a good craftsman that knew his business and had the GREAT customer service as his most important product. Couldn't be more impressed.
Great Service and price. Lucas the technician did a great job. We are very satisfied.
My call to your company was answered by Valerie who was very helpful and explained everything I needed to know. I had a technician. Lucas, on site within hours and in about two hours I had a new water heater installed and working. Good job!
Redfin, install date 5/31, San Ramon, Installers name; Daniel
The installer responded very quickly, was very courteous and completed the job in just a couple of hours. I am very pleased and satisfied with the work performed and the professionalism of the rep. He looked at my old water heater to make sure it really needed replacement, to try and save me some money. He explained why it was not serviceable and advised a new was needed. Again I am very happy with the work and quick response.
The installer responded very quickly, was very courteous and completed the job in just a couple of hours. I am very pleased and satisfied with the work performed and the professionalism of the rep. He looked at my old water heater to make sure it really needed replacement, to try and save me some money. He explained why it was not serviceable and advised a new was needed. Again I am very happy with the work and quick response.
The experience from start to finish has been great. I heard a rumbling noise somewhere in our house, didn't think much of it, When I got to the water heater after several hours I found out that our tank was leaking. I couldn't turn off the water even though I turned off the water supply leading to the tank. I called Water Heaters Only in the middle of the night and Greg on the line walked me through the steps patiently. Greg was located out of Grass Valley, while we were located in Pleasant Hill.
Greg coordinated for a water tank to be sent out the very next day on 5/23/19. Peni and Lucas came out and were really nice, thorough, and professional. They explained what was going on, provided me with a transparent quote and got to work right away and completed the job in less than the time expected. Even better was the cost of parts and service came in under other providers. Thanks for being life savers!
Best,
Patrick L.
Greg coordinated for a water tank to be sent out the very next day on 5/23/19. Peni and Lucas came out and were really nice, thorough, and professional. They explained what was going on, provided me with a transparent quote and got to work right away and completed the job in less than the time expected. Even better was the cost of parts and service came in under other providers. Thanks for being life savers!
Best,
Patrick L.
